Frequently Asked Questions

Yes. Orders $50 and over typically qualify for free shipping. Exact thresholds and carriers can vary by promotion and destination.

Most domestic orders process quickly and arrive within standard carrier windows. You will receive tracking once your order ships. For urgent needs, include notes on your order or contact support.

After fulfillment, a shipping confirmation email includes tracking details. If you cannot find it, reach out through our Contact page with your order number.

If your order has not shipped yet, contact us as soon as possible with your order number. Once an order is in transit, changes may no longer be possible.

Our genetics are intended for microscopy and research use only. They are not intended for cultivation or consumption. Always review and follow your local laws before purchasing.

Golden Teacher is a popular starting point for microscopy because of consistent, well-documented morphology. Read our Golden Teacher Strain Guide or browse Beginner Friendly genetics.

Liquid culture is a research format used to study mycelial development. It differs from dormant spore preparations. More education is coming in our Learn library, and you can browse available genetics in the shop.

Visit our Strain Guides library for research profiles across the full genetics lineup.

Our functional mushroom wellness shots (Rise, Glow, Love, and Unwind) are crafted for everyday support routines. Browse the full lineup on the Wellness page.

Follow the label on your product. In general, keep shots cool, sealed, and away from direct heat or sunlight unless packaging directs otherwise.

No. Wellness shots are dietary supplement-style products for everyday routines. Research genetics are separate and intended for microscopy and research use only.

Wholesale login is for approved partners. Visit the Wholesale page to sign in with your email and password, or contact us to inquire about becoming a stockist.

Yes. Use our Store Locator to find retailers near you carrying Lady Hyphae products.

Return and refund details are listed in our policies. If you have an issue with an order, include your order number when you contact support so we can help quickly.

Call (720) 314-8745, email info@ladyhyphae.com, or use the form on our Contact page. For order support, include your order number.

Browse Articles & Guides and Strain Guides for research and wellness education from Lady Hyphae.